Cancellation and No Show Policy


Our goal is to provide quality medical care in a timely manner. In order to do so, we have had to implement a “no show”/cancellation policy. The policy enables us to better utilize available appointment for our patients in need of medical care.

Late Cancellations (less than 24 hours notice) will be considered as a “no show”. A “no show” is someone who misses an appointment without canceling with 24 hours of their appointment. “No shows” inconvenience those individuals who need access to medical care in a timely manner.

A failure to be present at the time of a scheduled appointment will be recorded in the patients’ charts as a “no show” without previously mentioned notice. After the first “no show” the patient will be sent a letter reminding them of our policy. The second “no show” will result in a $40.oo charge to the patient and the patient will be sent a bill showing the charge. If the patient continues to have “no show” issues we will no longer be able to see this patient.